Category Archives: Job

It’s Not Because I’m A B!tch…

In my office, the most frustrating moment for me is when people don’t follow instructions. And not because the instructions were hard to understand, but because these people didn’t want to follow them.

We are preparing for our busiest time of the year and I am required to enter shifts for events into a system to comply with certain government regulations. The company tells my counterparts and me how to gather the shift information.

This is what our data must start on:

Streamlined spreadsheet

Streamlined spreadsheet

 

I pre-filled out columns A-H and P-U; all these folks needed to do was decide when their shifts would be and fill in columns I-O.

That’s it.

Today, I received two files from folks, “ready” to be input.

Not the form 1

Nice layout, but no.

Not the form2

I like the colors, but no.

 

I don’t make up these spreadsheets for fun. Sure, I make up other spreadsheets for fun, but not when it comes to data entry. I follow the rules, explain the rules, and then expect others to follow those rules.

I sent emails back to these folks asking them to fill out the original form I sent them. NOT because I’m a b!tch and am angry that they didn’t do it themselves, but because I have 26 more of these forms I have to translate from form to system. This time of year, I don’t have the time to redo the work someone else agreed to do.

 

Update: August 23
I received this gem today. Not only is it NOT what was asked for, it’s a PDF, and I don’t know what they did, but I can’t even copy/paste!

 

Pretty, but useless

Pretty, but useless

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fun in the Workplace

I’m a big supporter of having fun at work, regardless of where you are employed. Well, ok, maybe not if you work at a funeral parlor, but just about anywhere else. I think there should always be some aspect of your job that is fun, even in a seemingly boring insurance job. Maybe it’s the actual duties you perform that are fun, like when I worked at Disneyland helping out at Mickey Mouse’s house. Maybe it’s the work environment, like good music playing in the background. Maybe it’s your boss. For me, my fun is my boss.

THIS boss. It’s no secret that I was looking for another job about 2 years ago; I was so stressed and unfufilled with my previous manager that I was willing to go just about anywhere else. Just after I had an interview at another company, management shifted in my department and I had a new boss, “Chris.”

Chris and I hit it off right away. When I met with him to get to know his personality and so he could get to know me, I told him that I didn’t want to be his assistant, that I wanted his job. He smiled, laughed loudly and told me he was glad to know that I aspired to move up in the company. The way things were handled was changed and I ended my job search.

Since then we’ve been getting along famously. He asks of my opinion almost daily and takes my suggestions seriously. When we create something new for our team, he gives me due credit to his superiors. Knowing that I’m a single mom, he’s as flexible and accomodating as he can be. He doesn’t treat me like I’m beneath him, he treats me like a peer. But the best part about our “relationship” is the way we joke with each other.

Today, for instance, we joked about him getting me a date from a tablecloth. Chris told me that he spoke to a counterpart of mine about getting new tablecloths for our marketing events. I told him that I had wanted to get a tablecloth for my kitchen for a long time and bright blue was just the right color. Knowing that I’ve been losing weight, he told me I could make myself a pair of pants with it. I retorted back that I’d make sure to have the company logo across my behind. Laughing, he sarcastically said, “Yeah, that’ll get you dates in a heartbeat!” I told Chris that maybe it would get him some more business and then he can afford to buy me a date.

Sure, not funny to most of the world, but to Chris and me, it’s funny because we can laugh about silly things, because we can talk about everything. He trusts me and I trust him, and the end result is that we can talk more than “shop.” We can make things fun. That’s one of the things I love about my job. The fun.

woman on ladder

Subtle Disappointment

I’ve been with my employer for 5 years (as of 1/9/2011). I’ve been in my current position for 4 years. I’m the only one in my position with a health insurance license (which I did on my own, not because it was asked of me), I’m the one people from other departments come to with questions regarding our policies and procedures. I’ve wanted to change to a sales agent for a couple of years now; in order to be the sales manager you have to have some sales experience under your belt. Having, in effect, been the sales manager in two cases (1: when I hired into this position, there was no sales manager, so I had to run the team until one was hired. 2: one of the managers I’ve had relied on me for everything and said manager’s peers were coming to me instead of the manager for issues), I could totally be a sales manager, except “they” want me to sell first.

Since telling my current manager that I’ve wanted to sell, we’ve had three sales positions open up due to the sales rep being laid off or leaving the company on their own. The first time we lost a rep, he was replaced by another rep in our area. The second time we lost a rep, I didn’t even know the position was open until it was filled; and I’m the supporting admin for the manager who hired the new rep! The third rep that left, well she left us in a bind. She left 2 days before our busiest time of the year started up. I approached my manager with the idea of letting me take the position. I know the products and procedures, I know someone who can fill my current position and I live in the territory. Over the weekend, my manager filled the position with an outside contractor. Someone who’s only loyalty is a high commission; no base salary, no 401(k), no health insurance. Just a few hundred dollars per application that becomes a policy. The understanding was this outside contractor would fill the position during this crazy-busy selling time, and when things slowed down in January, my manager and I would talk.

We talked briefly about my taking the sales position the first week of January. My manager expressed concern that this is the time when upper management looks at sales performance and decides whether or not to make any cuts in our sales force; my manager was concerned that I would be cut because I’m so new.

Today my manager and I were discussing the already-established schedule for the territory that is being “temporarily” filled by the outside contractor. I asked my manager if the schedule should stay under his own name until we hire someone for the territory or if I should re-assign the schedule to the outside contractor. My manager stated, “We’re not hiring anyone for that spot.”

So there it is. I’m upset, disappointed and angry. A part of me chides myself for these feelings; as least I have a job, right? But I am still upset that I can’t seem to move up in my department. I want to stay in this department because my grandparents are insured by my company and I can help with their policy from time to time. If I change departments, I can’t help anymore. And I’m good at this job. I enjoy it, I enjoy knowing that I’m one of the experts in my position, but it’s not enough. And honestly, I need the pay that a sales rep position offers.

This sucks.

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